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Delivering Solutions to Consumer-Centric Problems

Engaging the Power of Community

From Tertiary Care to Patient Empowerment

Validation tests of the patient concept design.


21 – 22 January 2019


Pharmacy Practice Skills (PPS) Hub
S4 Level 2
Department of Pharmacy
National University of Singapore


The future of healthcare is transforming from quality to value and from healthcare to health.  With the movement to shift health delivery beyond tertiary care hospitals to community for more effective and affordable care, the Department of Pharmacy at NUS is committed to provide continuing education and training support that is timely and relevant to the changing healthcare paradigm in Singapore and the world.

By the end of this workshop, participants will be able to:

  • Discuss the vision and the direction of integrated community care
  • Rationalize the importance of pharmacist involvement in delivering value-add care in the community
  • Describe the key features of quality training programs in the community
  • Describe the objectives of different types of services that are currently available in the community
  • Demonstrate skills to perform medication therapy management for wellness programs in the community settings


Jean-Venable Kelly R Goode

Professor Jean-Venable “Kelly” Robertson Goode, PharmD, FCCP, FAPhA, BCPS
Director of Community Pharmacy Practice and Residency Program
Department of Pharmacotherapy & Outcomes Science, School of Pharmacy
Virginia Commonwealth University

chow wai leng

Dr. Chow Wai Leng, MBBS, GDFM (SG)
Director of Health Services Integration and Development Division
Ministry of Health


Associate Professor Joyce Lee, PharmD, FCCP, BCPS, BCACP
Domain Leader, Division of Clinical Pharmacy & Pharmacy Practice
Department of Pharmacy, Faculty of Science
National University of Singapore

Ms Chung Wing Lam

Ms. Chung Wing Lam, BSc(Pharm)(Hons), MSc(Clin Pharm Prac), BCPS, BCGP
Principal Pharmacist (Clinical)
Watson’s Personal Care Stores Pte Ltd. Singapore

Photo_Lum Zheng Kang

Mr. Lum Zheng Kang, BSc(Pharm)(Hons)
Registered Pharmacist
Postgraduate Student in Research
Department of Pharmacy, Faculty of Science
National University of Singapore


Day 1, Monday
21 January 2019

Time Topics Instructor
0815 – 0850 Registration  
0850 – 0900 Opening Address Dr. Joyce Lee
0900 – 1000 The Future of Community Care in Singapore Dr. Chow Wai Leng
1000 – 1030 Tea Break  
1030 – 1130 Engaging the Power of Community: Pharmacists Expanding Opportunities to Improve Community Health Dr. Jean-Venable “Kelly” Robertson Goode
1130 – 1230 Rationale for Patient Care Services in the Community Pharmacy Settings Dr. Jean-Venable “Kelly” Robertson Goode
1230 – 1330 Lunch
1330 – 1430 Stepping out of the Dispensary – Different Shades of Community Pharmacists Ms. Chung Wing Lam
1430 – 1530 Establishment and Implementation of Community Pharmacist-led D-Care Program Mr. Lum Zheng Kang
1530 – 1600 Tea Break  
1600 – 1700


Building a Year Round Immunization Program Dr. Jean-Venable “Kelly” Robertson Goode

Day 2, Tuesday
22 January 2019

0830 – 0900 Registration  
0900 – 1000 Not Only From the Cash Register: Business Aspect of Patient Care Services Dr. Jean-Venable “Kelly” Robertson Goode
1000 – 1030 Tea Break  
1030 – 1130 Community Pharmacy Residency Programs: Exploring Opportunities for Developing a Program in Your Company


Dr. Jean-Venable “Kelly” Robertson Goode
1130 – 1230 Postgraduate year 1 (PGY1) Community Pharmacy Residency Step-by-Step Guide Dr. Jean-Venable “Kelly” Robertson Goode
1230 – 1330 Lunch
1330 – 1430 Diabetes, Multidisciplinary, Experiential (DIAMANTE) Program for the Community Pharmacists Dr. Joyce Lee
1430 – 1530 Activity Session: MTM & Wellness Program in the community (Part I)


Dr. Jean-Venable “Kelly” Robertson Goode
1530 – 1600


Tea Break  
1600 – 1700 Activity session: MTM & Wellness Program in the community (Part II) Dr. Jean-Venable “Kelly” Robertson Goode

Workshop Fee

Regular Fee Early Bird
(Register by 31 Dec 2018)
S$ 1000/pax S$ 900/pax

All prices stated are inclusive of 7% GST. Breakfast, lunch and tea will be provided.

Cancellation and Substitution Policy
 Cancellation must be received on or before December 31, 2018. Refunds will not be issued for cancellations received after this date. There is a SGD $100 processing fee on all cancellations. You may send a substitute registrant from the same organization. Substitutions must be submitted via email. To cancel or substitute your registration, contact phacuiy@nus.edu.sg.


Click here to register now!
Deadline to register extended to 11 January 2019!

For inquiries, please email to PIRC@nus.edu.sg
This is a SPC CPE recognized event.


The Department of Pharmacy at NUS has successfully concluded the 2-day workshop on “Engaging the Power of Community – from Tertiary Care to Patient Empowerment” chaired by A/P Joyce Lee from 21 to 22 Jan 2019. The Keynote Speaker was Professor Kelly Goode, PharmD, FAPhA, FCCP, BCPS, Director of Community-based Pharmacy Residency Program from Virginia Commonwealth University and Former President of the American Pharmacists Association (APhA).


Quotes from our workshop participants

“It is a very good workshop for the past 2 days. Very insightful and inspiring sharing from all speakers”

“Good avenue to understand more about the situation in the United States as a comparison to local setting”

“Eye opener to what the States is doing”

“Great to have speakers who are enthusiastic and passionate about their field of work. The exercise was particular useful”

“Good blend of business aspect and patient care point of view”